Return Policy
Thank you for shopping with us! If you are not completely satisfied with your purchase, we're here to help.
Returns
You have 30 days from the date of receipt to return an item.
To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
Please provide a receipt or proof of purchase for all returns.
Non-returnable Items
Gift cards, downloadable software, and personalized items cannot be returned unless defective.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved returns will be refunded to your original method of payment within 7 to 10 business days.
Shipping costs are non-refundable except when the return is due to our error (for example, you received a defective or incorrect item).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange for the same item, please contact us.
How to Return
Contact our customer service at [your contact email/phone] to initiate the return process.
Pack the item securely and ship it to the return address we provide.
Shipping
You will be responsible for paying your own shipping costs for returning your item unless the return is due to our mistake.
Click here to see how: https://www.youtube.com/watch?v=PIUOuG2uQms
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